Inside the apartments smoking and pets are not allowed.
Arrival at any day.
Short stays starting from 4 days (3 nights).
Custom Rates are possible and depend on the number of persons and/or length of stay.
Possibility of cleaning personnel for long holidays on request.
Possibility of Transport to/from airport on request.
House rules: There are no special rules to be observed during your stay in our apartments except those dictated by common decency. Our only request is NOT TO SMOKE inside the house and especially in the rooms.
Welcome: To make your arrival as smooth as possible, we will be at your disposal to accompany you at the apartment. There, we will inform you on how to use the electronics in your home (air conditioning, cable box, satellite, etc.), counters position and electrical panel, and we will give you all the information that may be useful to spend a peaceful and carefree holiday. In the house you will find information leaflets on our territory, maps and street maps.
Payments: The down payment is calculated as 30% percentage of the total amount of the stay. Your booking will be considered confirmed only after we have received the down payment. At your arrival, we ask you to pay the balance ad the security deposit (€ 150,00). The security deposit will be returned at the end of the holiday after we have checked the apartment's state.
Services: The full amount of the stay includes the following services:
• Il Grande € 70.00
• Il Piccolo € 40.00
• Il Regina Elena € 40.00
The included services are the final cleaning, consumption of water, electricity and the supply of clean linen. The latter (enough for every guest) will be provide clean at least every 6 days and in any case for every new customer.
Check-in/out: It is possible to customize your time of arrival and departure.
In this we can be extremely flexible subject to the need of not having to occupy or vacate the apartment on the same day. In this case the apartment will not be delivered before 16.00 on day of arrival (check-in) and has to be returned no later than 10.00 am on the day of departure (check-out).
If it's impossible to match your needs with ours, we guarantee, at no extra charge, the care of your luggage till your departure.
Limitation: Inside the apartments smoking and pets are not allowed (we apologize in advance, but annoying allergy problems require us to this line). Guests in higher number than those established and agreed at time of booking will not be accepted and likewise, it is not allowed to sub-lease (or sub-host) inside the apartments Lucienne.
Cancellations: If you cancel the booking, you will have to deal with a notice at least 30 days prior to the agreed arrival date, otherwise the down payment will be returned on an amount equal to 50%. If the cancellation is made within 5 days prior to the agreed arrival date , the entire down payment will be retained. In the case of early return of the keys (also due to justified reasons) than the agreed deadline, the difference in fee will not be refunded.
Breakages: For any damage caused to the structure or furnishings in the apartments Lucienne during your stay, the deposit will be retained in its entirety. Only after we had the time to stimate the amount of damages, we will be able to return the possible difference in amount. In any case you have to wait for one of our staff to do the check-out. Any dispute will be settled by the Court of Sassari.